Shipping and Delivery
Shipping Policy
Processing and Delivery Times
- Processing Time: Orders are processed within 2-3 business days after payment confirmation. Custom or personalized orders require additional processing time, typically 10-14 business days.
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Delivery Times:
- Thailand Domestic: Delivered within 1 week after processing.
- International: Delivered within 20-30 days, depending on destination and carrier performance.
- Delays: Raja Boxing is not responsible for delays caused by customs, shipping carriers, or other factors beyond our control. Delivery times are estimates and not guaranteed.
Shipping Costs
- Shipping costs are calculated based on your destination and the package weight and will be displayed at checkout.
Customs and Duties
- All international orders may be subject to import duties, taxes, and fees imposed by the destination country.
- Customers are fully responsible for paying any applicable duties or taxes. Raja Boxing is not liable for delays caused by customs clearance or the refusal of packages by customs.
Risk of Loss and Ownership
- All products purchased are shipped under a “FOB Shipping Point” agreement, meaning the risk of loss and ownership of items transfer to the customer upon handover to the shipping carrier.
- Raja Boxing is not responsible for lost or damaged shipments after they are handed over to the carrier. Customers should file claims directly with the carrier.
Tracking Information
- A tracking number will be provided upon shipment. Raja Boxing is not liable for inaccurate tracking updates provided by third-party carriers.
Non-Delivery or Incorrect Address
- Raja Boxing is not responsible for failed deliveries due to incorrect or incomplete addresses provided by the customer.
- Reshipping fees will apply if the package is returned to us due to an error on the part of the customer.